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Money worries

We're here to help if you're worried about money

Get help sorting out your finances

If you're worried about money, we can help. We've got tools, tips and calculators to help you work out what to do next. Choose the option that applies to you and you'll find the guidance you need. 

Already missed a payment on an HSBC loan, overdraft, credit card or mortgage, or think you might miss one soon? Fill in an income and expenditure form so that we can work out the best way to support you.

What money worries do you have?

I’ve missed a payment on my HSBC mortgage, or I'm worried that I might not be able to make future payments.
I'm struggling to repay my HSBC overdraft, loan or credit card.
I’m worried about debts I have with HSBC as well as payments to other banks or organisations.

Guidance and more resources

If something is happening in your life that means you might need some financial support, take a look at our practical advice about managing money. You could find the support that best suits you.
If you're struggling to pay off your overdraft, here's some helpful information on what you could do.
Get tips and ideas on managing your money better.
Read our tips on how to reduce and repay your debts, so you can take control of your finances.
Money problems and your mental health are sometimes linked, find out how we could help.
In partnership with Shelter and other UK charities, we can help people open a bank account without a fixed address.
If someone is taking advantage of your finances, we could help you take back control.
Learn more about illegal lending and what to do if you've borrowed from a loan shark.

Credit card, loan or overdraft worries

We understand how stressful it can be if you're worried about money.

Whether you've missed a payment on a credit card, loan or overdraft or are about to miss one, we're here to help. 

Our guidance on multiple debts might also be useful if you have other priority debt, like a utility or council bill.

Multiple debts

If you have multiple debts and need some breathing space, you can get free, impartial advice from our charity partners, including StepChange and National Debtline. 

StepChange have 30 years of experience providing expert advice and debt solutions for people.

If you’d like to do this, we can give you up to 60 days' space while you work with them.

This is the best option if you've missed a payment with several banks or organisations other than HSBC or are about to miss one.

It can feel daunting, but the sooner you reach out, the simpler it is to ease your money worries. 

Find more free money advice services.

Get other money advice for free

Free debt advice from impartial experts - use their Money Health Check to get back on track.
Get free, impartial advice on how to manage your money.
Housing advice including mortgages, rent and benefits.
Free and independent advice to give you the confidence to find your way forward.
Help with reducing monthly payments to free up more money for you and your family.
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