Help for when you need it most
We understand that what's happening in your life and the world around you can affect your finances. That's why we're here, so we can help you find a solution for your individual financial needs.
Mortgage payments
Find out about support available if you’re finding it difficult to keep up with your mortgage payments.
Coronavirus financial support
If you're on a payment holiday, or coming to the end of one, find out what happens next.
Losing your job
Find out about the financial support we can offer if you're experiencing the loss of your job, less business demand, or have been offered fewer hours at work.
Managing debt
Tips on how to tackle and repay your debts.
Check what you’re entitled to
Find out if you’re missing out on unclaimed government benefits and allowances.
Mental health
If you’re concerned your mental health is impacting the way you manage your money, find out how we can support you.
No fixed address
In partnership with Shelter, and other UK and local charities, we’re helping people without a fixed home address to open a bank account.
Financial abuse
If you're suffering from financial abuse, we have support available to help you regain control of your finances.
Support dedicated to your needs
If you need to speak to us, you can also call one of these numbers:
Mortgages: 0345 850 0633
Credit cards, loans or overdrafts: 0345 850 0622
Lines open:
- Monday - Friday 08:00 - 18:00
- Saturday 08:00 - 16:00
Additional guidance and helpful articles
For those times when managing your money may feel overwhelming, we've created step-by-step guides to help get you back on track.