Worried about your mortgage payments? We're here to help
We understand that you might be anxious about the cost of living crisis and how to keep up with your mortgage payments as well as paying your other bills.
In general, if you can find a way to continue your current mortgage payments then you should do so. But we can offer you other options in case you can't.
HSBC and the government's Mortgage Charter
If you’ve already missed a mortgage payment, our money worries page has guidance on what to do next.
The Mortgage Charter does not include Buy-to-let mortgages. If you have a Buy-to-let mortgage, you’ll need to call us on 0800 783 6533 to talk through your options.
Lines are open
8:00am to 8:00pm Monday to Friday
9:00am to 5:00pm Saturday and Sunday
Explore your options
|Review your mortgage rate|
Extend the term of your mortgage
How extending the term of your mortgage works
Next steps if you want to extend your mortgage term
Reduce your mortgage term
Next steps if you want to reduce your mortgage term
|Use temporary interest-only payments|