If you recognise a transaction but want to dispute it, you'll find everything you need to know here.
We’re dealing with far more queries than usual at the moment so it may take our team longer to respond. Sorry for any inconvenience and thank you for your patience.
We may send you a text message to update you on the progress of your dispute, so please make sure we have the correct mobile phone number for you. We'll never ask you to click on a link or respond to a text we've sent you about your dispute.