Taking the hassle out of everyday banking
There are so many ways you can bank with us, whether you're at home, in the office or on the go. In this section, we'd like to point out some key features that will help you get things done quickly and easily.
Mobile banking tips
Find out how to manage your money on the move with our mobile banking guide.
Discover all the ways you can make payments to family, friends and organisations.
Mobile and online statements
Switch to a more secure and convenient way of managing your statements.
Online banking tips
Read our online banking guide filled with handy hints and tips.
Find out more about the new method of clearing cheques being introduced across the UK.
This guide explains how we clear cheques, so you know when your money will be ready.
Help us identify you
If we've asked for ID, use this handy checklist to make sure you know exactly what to bring.
Change of gender
Learn how to let us know you're making a gender change.
Cut down on clutter and get essential updates via email instead.