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Change your contact details

Find out how to update the telephone numbers we have for you in our files

Update in online banking

If you're registered for online banking, you can log on using your Secure Key to update your contact details in just a few steps.

Step 1

Select your name at the top of your online banking homepage.

Step 2

Go to 'Personal & address details'.

Step 3

Select 'Edit details' and follow the on-screen instructions.

Update through phone banking

If you're registered for phone banking, you can call us. And once we've verified you as a customer, we can update your contact details and phone numbers.

Personal customers

Premier customers

Business customers

Outside the UK

Visit a branch

Come to your nearest branch and we'll be happy to help you. Please remember to bring ID with you so we can easily check who you are.