- Change your address
- Change your name
- Change your contact details
Update in online banking
If you're registered for online banking, you can log on using your Secure Key to update your contact details in just a few steps.
Step 1
Select your name at the top of your online banking homepage.
Step 2
Go to 'Personal & address details'.
Step 3
Select 'Edit details' and follow the on-screen instructions.
Update through phone banking
If you're registered for phone banking, you can call us. And once we've verified you as a customer, we can update your contact details and phone numbers.
Personal customers
Premier customers
Business customers
Outside the UK
Visit a branch
Come to your nearest branch and we'll be happy to help you. Please remember to bring ID with you so we can easily check who you are.