Top of main content

Card support

Activate your card online, by phone or at a cash machine.

If your card is lost or stolen, let us know immediately and we will block it.

Remember that time when your card disappeared and turned up the moment you cancelled it? You can now place a temporary block on your card.

Contact us if you need a replacement for a damaged card.

Transaction you don’t recognise or dispute with a retailer? Browse our tips or get in touch. 

Read how we can work together to keep your cards safe.

Get the most out of your credit or debit card at home and abroad.

Add your partner, a family member or friend to your credit card account.

Browse options for making payments to your HSBC Credit Card.

Paying with your phone or contactless

Fast, easy and secure. Use your HSBC card with Apple Pay.

Choice, simplicity and security. Use your HSBC card with Google Pay.

Make low-value payments with just a tap of your debit card.

Apple, the Apple logo and Apple Pay are trademarks of Apple Inc, registered in the US and other countries.

Android, the Android logo and Google Pay are trademarks of Google Inc.

The Android Robot is reproduced or modified from work created and shared by Google and used according to the terms describes in the Creative Commons 3.0 attribution license. Using your HSBC Credit or Debit card with Google Pay is subject to terms and conditions.

We're here to help you. Find the answers and while you're at it, tell us how we could do better.