Our branches and call centre are really busy right now. If you can, it may be quicker to do what you need to do online. See more about what you can do through online and mobile banking.
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If you would like to make changes to your HSBC mortgage, see the options below on how we can help you.
0800 169 6333†
I want to request a mortgage payment holiday
Think carefully before securing other debts against your home.
Your home may be repossessed if you do not keep up repayments on your mortgage
† Lines open Monday to Saturday 8am – 8pm, Sunday 9am-6pm. Calls may be monitored and recorded. Opening hours within the mortgage departments may vary.