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Existing mortgage customers

Get help making changes to your HSBC mortgage
If you’re worried about paying your mortgage during the coronavirus outbreak, you could be entitled to a payment holiday.

If you would like to make changes to your HSBC mortgage, see the options below on how we can help you.

Contact us

0800 169 6333†

Payment holidays

 

I want to request a mortgage payment holiday

I want to switch my mortgage rate

 

I want to borrow more or extend my term

 

I want to move home

 

I want to make additional payments or overpayments

 

I want to rent out my home

 

Frequently asked questions by existing mortgage customers

 

Think carefully before securing other debts against your home.

Your home may be repossessed if you do not keep up repayments on your mortgage

† Lines open Monday to Saturday 8am – 8pm, Sunday 9am-6pm. Calls may be monitored and recorded. Opening hours within the mortgage departments may vary.

Keep an eye on what matters to you

Exclusive for HSBC Mortgage customers

Buy a new Home Insurance policy with us and get your choice of either a video doorbell or a pack of 4 Wi-Fi Smart LED lightbulbs, plus an internal security camera and 15% off when you buy online. 

Offer available to existing HSBC mortgage customers applying for a new home insurance policy.

Choice of gift T&Cs | Security camera T&Cs | 15% off T&Cs

HSBC Home Insurance is provided by Aviva Insurance Limited.

Apply here

Customer support

 
It’s easy to get in touch online. Talk to us directly through our chat channels.