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Existing mortgage customers

Get help making changes to your HSBC mortgage

If you would like to make changes to your HSBC mortgage, see the options below on how we can help you.

Contact us

Think carefully before securing other debts against your home.

Your home may be repossessed if you do not keep up repayments on your mortgage

 Lines open Monday to Saturday 8am – 8pm, Sunday 9am-6pm. Calls may be monitored and recorded. Opening hours within the mortgage departments may vary.

Keep an eye on what matters to you

Buy a new Home Insurance policy with us and get your choice of either a video doorbell or a pack of 4 Wi-Fi Smart LED lightbulbs, and 15% off when you buy online. 


Offer available to existing HSBC customers applying for a new home insurance policy.

Choice of gift T&Cs |15% off T&Cs

HSBC Home Insurance is provided by Aviva Insurance Limited.

It’s easy to get in touch online. Talk to us directly through our chat channels.