Online banking

HSBC UK
Ways to bank
Online banking

Online banking features

With online banking, you can:

Log on securely using your Secure Key
View recent transactions and up to six years’ worth of statements
Move money between your accounts and to other accounts in either the UK or overseas
Update your personal details including your address and email
Activate new cards, report them lost or stolen, replace a damaged one or add a temporary block

Online banking FAQs

1. Log into online banking using your Secure Key

2. Click on your name in the top right corner of the screen

3. Select "Personal and address details"

4. Select "Edit" under the section you wish to update and follow the instructions.

1. Log into online banking with your Secure Key

2. Select the account you wish to see a statement from on the left hand side

3. Click on manage and then statements

4. You can now search by date and view or download any of your previous statements

Did you know, you can also get statements on your Mobile Banking app. Click here to find out more about Online and Mobile Statements.

To search for a specific transaction, please select the ‘Search’ option above your transaction list. This function can only be used for your most recent transactions.

If you have an 'unread documents' notification, but cannot see the document in your inbox, you'll need to adjust the date range on the left of the 'My documents' page. Only the last 6 months are initially displayed. Once you have amended the date range, select 'View results'. The results can also be refined to only show items that have not been read. To do this select 'Unread only'.

Log on to your account

Do your day to day banking online, 24 hours a day, 365 days a year.

Log on to online banking

Register today

For online banking, free, secure and easy to use.

Online banking features

With online banking, you can:

Online banking FAQs

How do I reset my online banking details?

How do I update my personal details on online banking?

How do I download my statements?

How do I search for a transaction?

Where do I find my "unread documents"?

Log on to your account

Register today

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