Online Banking

HSBC UK
Ways to bank
Online banking

Online banking features

With online banking, you can:

See a detailed view of your balance and transactions
Transfer money and pay bills
View or download your statements
Report your card lost or stolen, or replaced a damaged card
Access to Connected Money
Temporarily block or unblock your card
Log on safely using a Secure Key
Switch to online statements

Find out more
Speak to our Live Chat team or access your secure messages
Report your card lost or stolen, or replaced a damaged card

Online banking FAQs

We routinely update our website, but if accessed using a favourite or bookmark it is likely you’ll be directed to an out of date page. As a result, you may find our website does not work as intended. Please access our website by tying the full website address, www.hsbc.co.uk, into your browser address bar. To prevent any further issues, you may wish to try clearing your internet browsers, temporary internet files (cache), cookies and history.

If you have an 'unread documents' notification, but cannot see the document in your inbox, you'll need to adjust the date range on the left of the 'My Documents' page. Only the last 6 months are initially displayed. Once you have amended the date range, select 'View results'. The results can also be refined to only show items that have not been read. To do this select 'Unread only'.

Your recent transactions can be downloaded into CSV, OFX or QIF format to allow them to work with other programmes, such as Excel. Select the 'Download' button located beneath your transactions. Historic statements are available to view online or download as a PDF only.

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Do your day to day banking online, 24 hours a day, 365 days a year.

Log into online banking

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For online banking, free, secure and easy to use.

Online banking features

With online banking, you can:

Online banking FAQs

Why is the HSBC website page not loading correctly?

How do I locate an unread document?

How do I view my older transactions and historic statements?

Why can't I download my statements in Microsoft Excel or Microsoft Money?

How do I search for a transaction?

Log into your account

Register today

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