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Mobile banking

Tap into a smart way of managing your accounts

Updates to the HSBC UK Mobile Banking app
Access our latest features, enhancements and bug fixes by updating your HSBC UK Mobile Banking app regularly. To check you’ve got the latest version, go to the App Store or Google Play, search for the HSBC UK app, and select the ‘Update’ button if shown.

Banking from the palm of your hand

The HSBC UK Mobile Banking app lets you manage your accounts easily and securely from a time and a place that suits you.  Discover an ever growing range of services and features on the app to make your banking more convenient.

Why use the app?

 

Get notified when money goes in or out of your account.

 

Chat with us at a time that’s convenient for you with 24/7 support on mobile chat. 

 

Pay cheques into your eligible HSBC account worth up to £500 (daily limit of up to £750), so no need to visit a branch.

 

Keep yourself safe from fraud by confirming online card payments in the app.

Other app features

Check out some of the other things you can do with our mobile banking app.

  • Biometrics

    A simple and secure way to log on to our mobile banking app.

  • Digital Secure Key

    Get peace of mind and convenience with a Digital Secure Key

  • Manage regular payments

    Manage your standing orders and Direct Debits

  • Manage your overdraft

    Apply to increase, decrease or remove an arranged overdraft.

  • Block your card

    You can temporarily block your card if you've lost it but think it might turn up. It's easy to unblock it once you find it.

  • Apply for a loan or credit card

    Get extra borrowing by topping up your existing loan or applying for a new additional loan, and apply for a credit card that works for you.

Getting started

If you’re not yet an online banking customer:

  1. Download the HSBC UK Mobile Banking app from the app store.
  2. Accept the terms and conditions.
  3. Select 'Register for mobile and online banking'.
  4. Follow the on screen instructions to register and activate your Digital Secure Key.

If you’re already registered for online banking:

You can use the HSBC UK Mobile Banking app with your log on details for online banking.

Simply download the app, accept the terms and conditions and select 'Log on'.

Details about Digital Banking Registration

A short video with some important information on registering for mobile and online banking.

Find out more on how to register for digital banking

When you register for digital banking, you’ll opt out automatically of receiving paper copies of certain statements and documents.

You’re welcome to opt back in to receiving these. Just go to ‘Communication preferences’ in online banking or contact us

Download the app

Tap the logo or scan the QR code you need, and it’ll take you straight to the app in your app store.

Security and protection

Our Secure Key gives you added protection when you’re using mobile banking because it generates a code which only you will have access to. You must enter this code as well as your normal username and password.

This is known as two factor authentication.

Find out more about staying safe when banking digitally.

Frequently Asked Questions

iPhone, iPad, iPad mini, iPod Touch and Touch ID are trademarks of Apple Inc. App Store is a service mark of Apple Inc. Android is a trademark of Google LLC. HSBC Digital Banking terms and conditions (PDF).

It’s easy to answer your query online. Visit our Help page to find out how.