If you’re not yet an online banking customer:
- Download the HSBC UK Mobile Banking app from the app store.
- Accept the terms and conditions.
- Select 'Register for mobile and online banking'.
- Follow the on screen instructions to register and activate your Digital Secure Key.
If you are already registered for online banking:
You can use the HSBC UK Mobile Banking app with your log on details for online banking.
Simply download the app, accept the terms and conditions and select 'Log on'.
Interested in what we can do? Here’s the long list of features that are built into our mobile banking app to help you manage your accounts from the comfort of your home.
Coming soonExpanded press enter to collapse Collapsed press enter to expand
Security and protection
Our Secure Key gives you added protection when you’re using mobile banking because it generates a code which only you will have access to. You must enter this code as well as your normal username and password.
This is known as two factor authentication.
Find out more about staying safe when banking digitally.
Frequently Asked Questions
Why can’t I generate a security code?Expanded press enter to collapse Collapsed press enter to expand
What devices can I use the mobile banking app on?Expanded press enter to collapse Collapsed press enter to expand
Why is there a difference between my balance and available balance when I log into the app?Expanded press enter to collapse Collapsed press enter to expand
Why is the security code generated on my mobile banking app not working?Expanded press enter to collapse Collapsed press enter to expand
iPhone, iPad, iPad mini, iPod Touch and Touch ID are trademarks of Apple Inc. App Store is a service mark of Apple Inc. Android is a trademark of Google LLC. HSBC Digital Banking terms and conditions (PDF).