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Mobile banking

Manage your accounts easily and securely
Man on the phone in the train station

Manage your money on the move and access your personal accounts easily and securely with our HSBC UK Mobile Banking app:

  • Stay in control
    Set up new payments, transfer money, pay bills and stay on top of your finances
  • Bank on the move
    Use our app at home, work or wherever life may take you
  • Stay secure

    Our two factor authentication offers a higher level of security which will help protect you from online fraud

Download the app

 

iPhone, iPad, iPad mini, iPod Touch and Touch ID are trademarks of Apple Inc. App Store is a service mark of Apple Inc. Android is a trademark of Google LLC. HSBC Digital Banking terms and conditions (PDF).

 

App features

A secure and convenient way to log on to mobile and online banking. This service is available through the app and replaces the need for a Physical Secure Key.

If you are an iPhone user with a 5s or above, you can log onto the HSBC UK Mobile Banking app using just your fingerprint instead of your Digital Secure Key password. 

If you are an iPhone user with a X or above, you can log onto the HSBC UK Mobile Banking app using just your face instead of your Digital Secure Key password.

If you are an Android user, you can log onto the HSBC UK Mobile Banking app using just your fingerprint instead of your Digital Secure Key password. Device restrictions apply.

A quick and easy way to check your balance without logging on to the mobile banking app.

Securely send and receive payments to other registered users using only their mobile number.

You can now pay a cheque in by taking a picture in the HSBC UK Mobile Banking App.

Remember that time when your card disappeared and turned up the moment you cancelled it? You can now place a temporary block on your card, and simply unblock it when it turns up.

Getting started

If you're new to online banking:

  1. Open the HSBC UK Mobile Banking app and click 'Log on'
  2. Click 'Not registered'
  3. Follow the on screen instructions to register and activate your Digital Secure Key 

If you're an existing online banking customer:

You can access the app using your current log on details. 

We're here to help you. Find the answers and while you're at it, tell us how we could do better.