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Make a Select and Cover claim

Find out how to make a claim or manage your existing Select and Cover policy

After a review of our product range, we’ve withdrawn the HSBC Select and Cover policy. The last day of cover was 30 September 2024.

Make a claim

For all types of claims

You can make a claim by phone for all types of cover by calling:

For Mobile/Gadget - Lines open 08:00 to 20:00 Monday to Friday and 09:00 to 17:00 Saturday and Sunday (excluding Christmas Day, Boxing Day and New Year's Day).

For Non-emergency Worldwide Travel - Lines open 08:00 to 18:00 Monday to Friday and 08:00 to 16:00 Saturday and Sunday (excluding Christmas Day, Boxing Day and New Year's Day).

Calls may be monitored or recorded.

Emergency contacts

Worldwide Travel

If an insured person is injured or falls ill while travelling, please contact the 24-hour Medical Emergency helpline.

Calls may be monitored or recorded.

Policy documents

We’ve withdrawn the HSBC Select and Cover policy, the last day of cover was 30 September 2024.

Additional information

HSBC UK Bank Plc acts as an insurance intermediary for Select and Cover. Motor breakdown insurance is underwritten by RAC. Starter life insurance is underwritten by HSBC Life (UK) Limited. All other Select and Cover options are underwritten by Aviva Insurance Limited.

When you log on and enter your online banking credentials to apply, we’ll securely pass your personal information to Aviva, our third-party provider.

For more information on how we use your personal information, please read our Privacy Notice (PDF, 116KB).

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