Types of Investments - Managing Your Investments

HSBC UK
Investing money
Existing customers

During this volatile period, it’s possible the value of your investments will have fallen. We appreciate this can be unsettling. Yet it’s also normal for markets to react to fast-moving events in this way. Staying focused on your long-term plans can help you avoid panic selling.

For HSBC analysis of how coronavirus is affecting global markets, visit our Wealth Insights hub. For details of how to access and manage your investments online, please see the pages below.

How to use Global Investment Centre

If you’re registered for our online fund platform, this step-by-step guide can help you buy, sell and switch funds.

How to use InvestDirect

If you have a sharedealing account, here’s how to buy and sell shares online.

Selected Investment Funds

If your investments have recently, or are soon to be, moved to our Global Investment Centre, here’s how to manage your new account.

HSBC My Investment

If you’ve taken out an investment using our online advice service, log on to track your investment and manage your account.

World Selection ISA

If you bought a World Selection ISA online, here’s information about your investment and how you can manage your account.

Child Trust Fund

If you hold HSBC Child Trust Fund, here’s a guide to help you manage your investment.

Onshore Investment Bond

If you have an HSBC Onshore Investment Bond, here’s where you’ll find the brochure and other key investor information.

Coronavirus Frequently Asked Questions

With the outbreak causing increased volatility in global markets, it’s possible your investments have fallen in value. However, the picture is constantly changing. For daily updates and the HSBC view of what might happen in the market, visit our Wealth Insights hub.

The answer to this will depend on your individual circumstances. But here are some things to consider to help you reach a decision that’s right for you.

Although we’re warned that investments can go down as well as up, it can be scary to see it happen with your own money. Yet it’s also normal for stock markets to react to fast-moving events in this way. Staying focused on your long-term plans can help you avoid panic selling.

Selling when markets are low should be avoided if at all possible as you could realise large losses and you may miss out on the market recovery that can often follow. However, if you’ve chosen your own investments, you may be able to make some changes to your portfolio to make it more resilient. To find out more, watch our video on investment strategy.

If you’re still considering selling and your investments are held in a stocks & shares ISA, you could keep the cash sale proceeds in your uninvested cash account that forms part of your ISA until you’re ready to invest again. This means the money would still retain the tax advantages associated with holding it in an ISA.

We’re currently unable to offer advice in our branches – however we can still offer investment advice online through HSBC My Investment and by phone via our Wealth Advice Centre. And our financial advisers are now set up to offer Premier Financial Advice by phone too. For more details, see our advice options page.

Each of the services involve a one-off advice fee, along with applicable investment charges, and eligibility criteria apply. Bear in mind, the value of investments can go down as well as up, meaning you may not get back what you invest. You can access your money if you need to, however you should aim to invest for at least 5 years.

If you have a Premier relationship manager, they are now available to support you over the phone and using screen sharing technology where required.

For information about how to seek independent financial advice, visit the Money Advice Service.

Other information you might be interested in

Glossary

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Supporting your needs

If you’re considering taking out or cashing in an investment, here’s how we can support you while you’re making financial decisions.

Our Engagement Policy

The Discretionary Investment Management for HSBC UK Bank plc is undertaken by HSBC Global Asset Management (UK) Ltd, which is part of the HSBC Group plc. For details of how HSBC Global Asset Management (UK) engages with investee companies as part of its investment, including voting records, please read its Engagement Policy.