Report a problem
If you notice a problem with your HSBC account, get in touch with us straight away.
Simple. Safe. Secure.
We’ve made some important changes to the way you log on to mobile and online banking.
Received a text?
Get help if you're not sure if it really is from HSBC. See examples of our regular text messages plus a few scam ones to avoid.
More help with staying safe online
Get Safe Online
HSBC is a founder sponsor of Get Safe Online, a joint initiative between government, police and business.
Take Five offers straightforward advice to help everyone in the UK protect themselves against financial fraud.
Cyber Aware is a government campaign designed to help you learn how to protect yourself online.