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Security centre

Helping you stay safe online

If you notice a problem with your HSBC account, get in touch with us immediately.

Not sure if it is really from HSBC? Here are examples of our regular text messages plus a few fraudulent ones to avoid.

We work around the clock to ensure your money is kept safe from fraud.

Find out the easy ways you can stay safe online.

Temporarily block your card

Find out more about the new quick and convenient document upload tool. 

Learn more about our initiative to safeguard your hard-earned money from financial crime.

We want you to be aware of the different ways criminals may try to steal your money.

Learn how to protect your card and PIN from fraud.

Stay safe online with the Physical or Digital HSBC Secure Key.

Solve any problems you're facing with your Secure Key.

Read the simple and secure ways to get you up and running again.

 

Discover the different types of fraud and financial crime. 

Additional resources

HSBC is a founder sponsor of Get Safe Online, a joint initiative between government, police law enforcement and business.

Take Five offers straightforward advice to help everyone in the UK protect themselves against financial fraud.

Cyber Streetwise if a cross government campaign designed to help you learn how to protect yourself online. 

Be ScamSmart: don't be a victim of investment fraud. Check the FCA warning list for unsafe firms before investing. 

We're here to help you. Find the answers and while you're at it, tell us how we could do better.