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Doing your banking from home

You can do many things through online banking and on our mobile banking app (on compatible devices) without having to leave your home. Digital banking is safe and secure, it also helps reduce the load on our branches and call centres so they can focus on the issues immediately impacting people’s finances.

Getting set up

Registering for digital banking is easy. If you’re setting up for yourself, or helping someone else to do it, we have a step-by-step guide to online and mobile banking that also shows some of the key things you can do.

Discover our key features

Sending money

Send up to £25,000 to friends and family with mobile and online banking - the fastest and most secure way to make payments. Payments to companies are limited to £10,000 with the mobile app and £25,000 with online banking. 

See how to send money to a company

See how to send money to family and friends

Digital banking is secure

From secure log on to fraud monitoring teams around the world, we take many steps to make sure your money is safe.

See what checks are in place to keep you secure

How we can help you get started

Want to know more about banking online? We can help you get started with HSBC@Home sessions.

If you're locked out of mobile or online banking or have forgotton your log on details, we can help.

Our digital banking help tool will get you back online quickly and easily.

It's easy to answer your query online. Visit our Help page to find out how.