Top of main content

Doing your banking from home

Mobile banking video guides

Locked out?

If you're locked out of mobile or online banking or have forgotten your log on details, we can help.

Our digital banking help tool will get you back online quickly and easily.

Register for Digital banking

Registering for digital banking is easy. If you’re setting up for yourself, or helping someone else to do it, we have a step-by-step guide to online and mobile banking that also shows some of the key things you can do.

Discover our key features

Sending money

Send up to your account's personal payment limit to friends and family with mobile and online banking - the fastest and most secure way to make payments. Payments to companies are limited to £25,000 with the mobile app and online banking.

See how to send money to a company

See how to send money to family and friends

Digital banking is secure

From secure log on to fraud monitoring teams around the world, we take many steps to make sure your money is safe.

See what checks are in place to keep you secure

It's easy to answer your query online. Visit our Help page to find out how.