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Loan closure

How to close your HSBC Personal Loan using mobile or online banking

Repaying your Personal Loan early

You can view your settlement balance and close your Personal Loan at any time through our Mobile Banking app or online banking. 

Whether you’ve almost repaid your Personal Loan, or you’re thinking of paying it off early, closing your Personal Loan could save you money by paying less interest.

Things to know before closing your Personal Loan

  • You can get a detailed breakdown of your balance in the app or online banking from 'View Settlement Balance', before deciding to close your Personal Loan
  • 'View Settlement Balance' gives you a final settlement amount, taking into account any reduction in the interest you’ll need to pay. You’ll need to pay this amount in full to close the loan
  • Your final settlement amount is valid for 28 days. It includes interest up to then, plus an additional month's interest if your loan is repayable over a period of more than 12 months
  • You can pay your final settlement amount from any HSBC current account or savings accounts, excluding Fixed Rate Savings and Regular Saver accounts, or from an account with another provider

How to close a Personal Loan with mobile or online banking

Mobile banking

To close your loan with our mobile app:

  1. Log on using biometrics or your Mobile Banking PIN
  2. Select the Personal Loan you want to close
  3. Tap ‘View settlement balance'
  4. You can then view a detailed breakdown and instructions on how to close your loan

Online banking

To close your loan through online banking:

  1. Log on to online banking
  2. Select the Personal Loan you want to close
  3. Tap ‘Manage’ and then select ‘View settlement balance’
  4. You can then view a detailed breakdown and proceed through to closing your loan

Don’t have the app?

Device restrictions apply.

Frequently asked questions

It's easy to answer your query online. Visit our Help page to find out how.