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Register for digital banking

How to register for mobile & online banking

What you'll need:

Start your registration

Here's where to register for mobile and online banking.

How it works

1. Download the HSBC UK Mobile Banking app

Once you've downloaded the app, select the option above to ‘Register now’.

2. Verify your identity

Confirm your account details, your date of birth and Telephone Security Number.

3. Set up your log on details

You’ll be asked to create your username and security questions.

4. Choose your Secure Key

For the easiest and quickest way to get access to online banking, select the Digital Secure Key and continue.

5. Save your validation code

Copy the 10-digit validation code on screen and open the HSBC UK Mobile Banking app.

6. Complete your registration on our app

Use your log on details on the app, then follow the instructions on screen to finish your registration.

Need to reset your details?

If you're locked out of mobile or online banking or have forgotten your log on details, we can help.

Our digital banking help tool will get you back online quickly and easily.

More information

Useful links


Manage your money 24/7 with online banking.


Manage your personal accounts easily and securely from your mobile phone.


Stay safe online with the Physical or Digital HSBC Secure Key.


Solve any problems you're facing with your Secure Key.

iPhone, iPad, iPad mini, iPod Touch and Touch ID are trademarks of Apple Inc. App Store is a service mark of Apple Inc. Android is a trademark of Google LLC. HSBC Digital Banking terms and conditions (PDF).

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