How to register for mobile & online banking
What you'll need:
1. Your HSBC sort code and account number
2. Your Telephone Banking Security Number
Start your registration
Here's where to register for mobile and online banking.
How it works
1. Download the HSBC UK Mobile Banking app
Once you've downloaded the app, select the option above to ‘Register now’.
2. Verify your identity
Confirm your account details, your date of birth and Telephone Security Number.
3. Set up your log on details
You’ll be asked to create your username and security questions.
4. Choose your Secure Key
For the easiest and quickest way to get access to online banking, select the Digital Secure Key and continue.
5. Save your validation code
Copy the 10-digit validation code on screen and open the HSBC UK Mobile Banking app.
6. Complete your registration on our app
Use your log on details on the app, then follow the instructions on screen to finish your registration.
Need to reset your details?
If you're locked out of mobile or online banking or have forgotten your log on details, we can help.
Our digital banking help tool will get you back online quickly and easily.
Setting up a Secure Key
I've forgotten or need to set up a Telephone Security Number
Online banking features
iPhone, iPad, iPad mini, iPod Touch and Touch ID are trademarks of Apple Inc. App Store is a service mark of Apple Inc. Android is a trademark of Google LLC. HSBC Digital Banking terms and conditions (PDF).