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Register for digital banking

Mobile Banking app

The quickest and easiest way to register for our
digital banking is by downloading our app and selecting. "Not registered for online banking?"

Scan the QR code to download

Step by step guide to registering

1. Download the HSBC UK Mobile Banking app

Once you have downloaded the app select 'Not registered for online banking' on the welcome screen.

2. Verify your identity

Confirm your account details, your date of birth and Telephone Security Number.

3. Set up your log on details

You'll be asked to create your username and log on password.

4. Activate your Secure Key

Follow the on-screen instructions in the mobile app to activate your Digital Secure Key.

5. Registration complete

You're all set up and ready to go. You are now able to log onto both our mobile banking app and online banking.

6. Safety and security

We will never ask for your passwords or your full Telephone Security Number. Features such as biometrics provide an additional layer of safety to keep you and your money safe.

Register on a desktop device

If you would prefer to register on a computer or laptop device select 'Register now' below.

Need to reset your details?

If you're locked out of mobile or online banking or have you forgotten your log on details, we can help.

Our digital banking help tool will get you back online quickly and easily.

More information

Useful links

 

Manage your money 24/7 with online banking.

 

Manage your personal accounts easily and securely from your mobile phone.

 

Stay safe online with the Physical or Digital HSBC Secure Key.

 

Solve any problems you're facing with your Secure Key.

iPhone, iPad, iPad mini, iPod Touch and Touch ID are trademarks of Apple Inc. App Store is a service mark of Apple Inc. Android is a trademark of Google LLC. HSBC Digital Banking terms and conditions (PDF).

When you register for digital banking, you'll opt out automatically of receiving paper copies of certain statements and documents.

*Device restrictions apply

It's easy to answer your query online. Visit our Help page to find out how.