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Mobile and online statements

Your statements, anywhere - 24/7

You can use the HSBC UK Mobile Banking app and Online Banking to monitor your transactions, and to access your statements dating back 6 years.

You can quickly and securely access your statements 24/7, with the ability to view, download, and print your statement. If you’re using Mobile Banking you can even share them too.

Mobile statements

Follow these steps:

  1. Log on to the HSBC UK Mobile Banking app.
  2. Select one of your accounts.
  3. Select ‘View statements’.

 

From here you can:

  • view your statement
  • download
  • print
  • share (useful for times where you may need to prove your address)

Note: mortgage and personal loan statements are unavailable through Mobile Banking.

Online statements

Follow these steps:

  1. Log on to Online Banking.
  2. Select ‘My banking’.
  3. Select ‘Statements’ under the ‘Documents’ section.

 

From here you can:

  • view your statement
  • download (this file can then be shared)
  • print

Note: personal loan statements are unavailable through Online Banking.

Download the app

Switch to digital statements

If you’re receiving paper statements, you can also switch to digital statements by following these steps:

  1. Log on to Online Banking.
  2. Select ‘My banking’.
  3. Select ‘Communication preferences’ under the ‘Documents’ section.
  4. Set all accounts to ‘Online only’.

When you register for online banking, you’ll automatically be switched to paperless statements.

If you’re registered for Mobile or Online Banking you can also view other documents from HSBC via the 'My document' section.
Please note that not all correspondence from HSBC will be available online and you'll still receive some letters by post.

Sharing a copy of your statement

If you need a copy of your statement, for example when asked to prove your address, your digital statement is just as valid as the paper version.

You can download Mobile and Online Banking statements as PDFs so you can share them or print them at home.

You can still ask for a one-off printed copy of your statement by sending us a message through Online Banking. 

Alternatively, you can:

Note: if you’ve changed your address details, this will be reflected in your next statement.

Understanding your statement

If you’re not sure about any of the terms or abbreviations that appear on your statement, please read our helpful guide.

It’s easy to get in touch online. Talk to us directly through our chat channels.