Top of main content

Mobile and online statements

View and download your statements digitally

You can now quickly and securely access your statements through the HSBC UK Mobile Banking app or online banking 24/7.

Mobile statements

If you have the latest HSBC UK Mobile Banking app, you'll automatically be switched to paperless statements. You can view statements as far back as July 2014 by following these steps:

  1. Log on to the HSBC UK Mobile Banking app.
  2. Select one of your accounts.
  3. Select ‘More’ on the right of the screen.
  4. Select ‘View statements’.
  5. View and/or download your statements.

Please note, this is for current accounts only. For all other accounts, ‘Statements’ will appear on the account details screen.

 

How to view your statements using our Mobile banking app

Download the HSBC UK Mobile Banking app

Online statements

You can view and download paperless statements online by following these steps:

  1. Log on to online banking.
  2. Select 'My banking'.
  3. Select 'Statements' under the 'Documents' section.
  4. View and download your statements.

Switch to online statements

If you're receiving paper statements, you can also switch to online statements by following these steps:

  1. Log on to online banking.
  2. Select one of your accounts.
  3. Select 'Communication preferences' from the 'Manage' menu.
  4. Set all accounts to 'Online-only'.

Request a paper copy

If you'd like a paper copy of a statement, you can:

  • give us a call if you're registered for telephone banking
  • pop into your nearest branch and ask us to order you a copy

If you're registered for online banking you can also view other documents from HSBC via the 'My Documents' section within online banking.

Please note that not all correspondence from HSBC will be available online and you'll still receive some letters by post.

App Store is a service mark of Apple Inc. Android is a trademark of Google LLC.

It’s easy to get in touch online. Talk to us directly through our chat channels.