How to set up or amend a Direct Debit
Choose or change the amount you pay off your HSBC Credit Card each month, change which account you pay from, or which payment type you use.
Set up/amend a Direct Debit from your HSBC account:
Complete and submit the Direct Debit eForm
Set up a Direct Debit from your non-HSBC account:
Complete, sign and submit our electronic Direct Debit Mandate.
Alternatively, you can print off and complete the Direct Debit mandate and hand it into your nearest HSBC Branch or post to:
Customer Service Centre, BX8 2HB
What happens next?
Direct Debits can now take up to 4 to 6 weeks to process. After the Direct Debit has been processed, it will be effective from the date of your next statement.
Alternatively if you are an HSBC Student Bank Account, Bank Account and Advance Bank account holder, please call us on: 03457 404 404
Lines are open from 8:00 to 22.00 every day (except for Christmas Day, Boxing Day and New Years Day)
HSBC Advance customers receive 24/7 customer service
HSBC Premier customers please call us on: 03457 707 070
Premier customers receive 24/7 customer service