Everyday banking should be easy and convenient. If you have a HSBC UK current account, a quick visit to your local Post Office is often all you need to take care of the essentials. Use your debit card to check your balance, withdraw or deposit cash at any of the 11,500 Post Office locations across the UK. Use our handy tool to find your nearest Post Office and check opening days and times. |
Post Office banking services
If you have an HSBC UK current account or a first direct current account, here's what you can do at the Post Office.
Deposit cash
Using your debit card, you can deposit up to:
- £3,000 cash per day at any Post Office (regardless of size or outlet). Coin is limited to £250, sorted by denomination in full coin bags. Loose £1 and £2 coins below the full bag amount will be accepted
- A maximum of £15,000 cash can be deposited per calendar year (January to December).
The clerk will give you a receipt and the cash will appear in your account immediately. Cash deposits made at HSBC deposit machines, Post Offices, Banking Hubs or via multi-bank deposit ATMs all count towards your cash deposit limits. If you go over either deposit limit, you can still make more cash deposits at an HSBC branch with a counter service.
- For Post Office cash deposits, you'll need your debit card but won't need to provide your PIN or ID
- For self-service machines, you'll need your debit card and PIN
Deposit cheques
To do this, you’ll need to bring your pre-printed, personalised HSBC/first direct paying-in slip.
The Post Office clerk will give you an HSBC cheque deposit envelope, with boxes where you can write your account number and sort code. The clerk won't open your envelope and will give you a receipt.
Cheques deposited at the Post Office take a little longer to clear, so you should allow 2 extra days.
Withdraw cash
With your debit card, you can withdraw cash of any value up to your daily withdrawal limit.
You'll need your PIN to confirm the withdrawal and the clerk will give you a receipt, but you don't need to provide ID.
Check your balance
To do this, you'll just need to provide your debit card and PIN. The clerk will give you a receipt with your balance printed on it, face down - they won't be able to see your balance.
Business customers
If you have a business account with us, you can also do your everyday banking at the Post Office, using just your Business Deposit Card or Business Debit Card. Find out more about business-specific deposit limits and other services available.
Things you should know
If you want to deposit more than these limits, you can:
- Visit your nearest HSBC branch with a counter to complete your deposit
- Go back to your local Post Office on another day
You can deposit notes at all of our branches, but to deposit coins you’ll need to visit a branch that has a counter service.
Post Office can help with cash deposits and withdrawals and some other services. However, they won't be able to help with things such as appointments, new products or account opening.
If you have a first direct current account, you can visit the first direct website for more information.
