HSBC Online Banking activation
We're currently making improvements to our Online Banking service.
If you registered for Online Banking prior to the 17th December 2014 it's not possible for you to activate your existing Secure Key and you will need to re-start your registration.
If you registered for Online Banking after this date, please log on to Online Banking entering your username, memorable answer and your password, from here you will be prompted to activate your Secure Key.
We apologise for any inconvenience which this delay may cause. Once you are registered, we look forward to introducing you to Online Banking, including the exciting enhancements we're working on now.
Helping you stay safe online
We're here to help you protect your finances, all day, every day.
We recognise how important online banking is to you, so we are making it quick and easy for you to log on securely, whether you log on to online banking using a physical or Digital Secure Key.
Get Trusteer Rapport
See how Trusteer Rapport protects you against fraud and your identity when you bank online - download Trusteer Rapport.
Helping you to protect yourself against fraud and financial crime.
HSBC Safeguard does what it promises - safeguards your hard-earned money and saving from financial crime and fraud.
Be ScamSmart. Check the FCA warning list of unsafe firms before investing
We are supporting the Banking Industry Joint Fraud Awareness campaign - Please view the declaration here PDF download. This link will open in a new browser window.
Help protect your personal internet banking
Cyber street This link will open in a new browser window
Take a trip down Cyber Street.
Take a look at the ways to help keep your cards safe.
Report a problem
Having some security issues? Read what actions you need to follow.
Get Safe Online This link will open in a new browser window
Get Safe Online Free Expert Advice.
Take Five This link will open in a new browser window
Take Five offers straight-forward and impartial advice to help everyone in the UK protect themselves against financial fraud.
Need to speak to us?
Give our friendly team a call on:
03456 002 290
Textphone 18001 03457 125 563
Lines are open from 8am to 8pm every day except for Christmas Day, Boxing Day and New Year's Day. Calls may be monitored or recorded.
Prefer to talk face-to-face?
Pop into your nearest branch for a chat.Find a branch