HSBC Online Banking activation

We're currently making improvements to our Online Banking service.

If you registered for Online Banking prior to the 17th December 2014 it's not possible for you to activate your existing Secure Key and you will need to re-start your registration.

If you registered for Online Banking after this date, please log on to Online Banking entering your username, memorable answer and your password, from here you will be prompted to activate your Secure Key.

We apologise for any inconvenience which this delay may cause. Once you are registered, we look forward to introducing you to Online Banking, including the exciting enhancements we're working on now.

Find out more

Travel Money in a click

Order your travel money online before 2pm and we will aim to deliver your foreign currency the next working day.

Place holder
  • Wide range of currencies Order cash in all major currencies
  • Mix and match currenciesYou have the freedom to request more than one currency in the same order
  • Commission free Get commission-free foreign currency on amounts between £100 and £2,500
  • Buy Back serviceTake your unused notes back to your local HSBC branch and we'll buy them back from you commission-free.
  • Pay by credit or debit card To make life even easier, you can pay with HSBC, First Direct or M&S Bank credit and debit cards (1.5% credit card handling fee: minimum charge £4, maximum charge £15)
  • Convenient delivery* Delivered direct to your door or you can collect from one of our bigger branches (a £3.95 delivery charge applies to all online orders under £250)

* Some less common currencies may take longer than 24 hours to deliver, in which case we'll inform you when you place your order. Also delivery to certain remote parts of the UK may take up to 3 working days.

Need to speak to us?

Give our friendly team a call on:

0800 032 4700

Lines open 8am to 10pm every day (excluding Christmas Day, Boxing Day and New Year's Day)

Prefer to talk face-to-face?

Pop into your nearest branch for a chat.

Find a branch

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