Telephone banking

 

Make one quick call

Banking by phone is so convenient whether you speak to our friendly team
or use our 24-hour telephone banking service (subject to planned maintenance periods).

Make one quick call
  • Use our 24-hour automated service
    • Check your balance
    • Make payments to friends and family
    • Pay bills
    • Transfer money between accounts
    • Set up standing orders
    • Change your address
    Our interactive voice response service gives you the freedom to do simple banking transactions 24 hours a day, 365 days a year. So if you want to check your account balance in the middle of the night, you can.

    If you're an HSBC Advance or HSBC Premier customer and still need further information or assistance, we'll give you the option to speak to one of our customer service representatives, regardless of what time you call.
  • Call our customer service team
    • Check your balance
    • Make payments
    • Pay bills
    • Transfer money between accounts
    • Set up standing orders
    • Update your details
    • Ask about other HSBC products
    • Make general enquiries
    If you want to speak to a member of our friendly team, we're here from 8am to 10pm every day to help you manage your account.
HSBC customers

Call us on:
08457 404 404

Lines are open 8am to 10pm every day.

HSBC Advance customers

Call us on:
08457 404 404

If you successfully identify yourself through our automated telephone service calls are answered 24 hours a day.

 
Upgrading to HSBC Advance?

Call us on:
0800 032 4738

Lines are open 8am to 10pm every day.

HSBC Premier customers

Call us on:
08457 70 70 70
+44 1226 260 260

Calls are answered 24 hours a day.

 
New to HSBC Premier?

Call us on:
0800 328 1296

Lines are open 8am to 10pm every day.

Do you have a question?





Sorry, our 'Virtual assistant' only works if you have javascript enabled. If you have a question for us and can't view this tool, please call us on 08457 404 404. Lines are open 8am to 10pm everyday.

Calls may be monitored or recorded for quality and training purposes.

Need to speak to us?

Give our friendly team a call on:

08457 404 404

Lines are open 8am to 10pm every day except for Christmas Day, Boxing Day and New Year's Day. Calls may be monitored or recorded.

Prefer to talk face-to-face?

Pop into your nearest branch for a chat.

Find a branch