HSBC Premier Credit Card

This checks Netscape browser settings to ensure the functions on our site are compatible.

This helps us recognise whether you are using the new Secure Key during the identification and verification process.

This ensures you are directed to the correct page when navigating through our Business Internet Banking pages.

This recognises the device you are using to access the site and directs you to the most appropriate logon page (ie mobile or desktop).

This makes sure that when a sharedealing session expires, the corresponding exchange rate session also expires.

This ensures that traffic to our site is split equally between several different servers to prevent our service from slowing down.

This cookie is inactive and will soon be removed from the site.

This links your actions within Internet Banking to provide the services you request.

This checks which server your session is linked with.

This remembers what actions you have taken in Business Internet Banking and 'greys out' any buttons you have already clicked as a reminder.

This stores the unique ID number of the mobile devices you use to access the site for fraud checking purposes.

If you log on to our sharedealing service, this will keep your session active in Personal Internet Banking.

If you use our web chat facility, this deletes the required cookie when it's no longer needed.

This ensures you remain connected to the same server until your session expires, preventing you from having to log on several times throughout the same session.

This advises the server that your access has been verified. Without this cookie, you would have to go through the log on process every time you wanted to use functionality that requires user verification.

If your profile needs to be authenticated mid-way through a process (e.g. if you need to be verified by Visa when making a payment), this makes sure you return to the correct page afterwards.

This maintains your session and provides you with the services you ask for by linking the action requests you make.

If you are using the web chat facility, this cookie links you to an available member of our team to answer your query.

This stores your security information after you have logged on.

This assigns a unique ID to your session to connect it to the server and for other internal processes required throughout the course of the session.

This helps to prevent your session from being hijacked. If a request is made in a session and this cookie is not present, it identifies that the request has come from a hijacked session and the request will be declined.

This recognises if you have made multiple call back requests to make sure we only call you once.

This helps us monitor call back requests so we can prevent people from adding in someone else's details or making multiple call back requests in one session.

This enables you to use our web chat facility.

This checks if anyone else is trying to access your session from a different browser (e.g. potential fraudsters).

This ensures all the correct security checks are made when you log on to Internet Banking.

This ensures the correct site content is displayed correctly.

This checks the length of your secure session and triggers the expiry countdown if there has been a period of inactivity.

This allows you to access Business Internet Banking from a mobile device without a 'session time-out' window appearing.

When you close an InvestDirect session, this makes sure your Internet Banking session is no longer kept open.

This authenticates staff members on HSBC student Facebook so they can respond to any messages you leave.

When fraudulent activity is detected (malware), this cookie sends details to us of the last log on for manual checking.

This allows you to apply for insurance online.

This allows you to opt out of Webtrends cookies. To read more about this cookie, please visit www.webtrends.com.

This records your preference for displaying the page, such as browser font size etc.

This changes the branding of third party cookies to display them as HSBC cookies so you can easily identify where they have come from.

This manages the news feed on the Business Banking home page and ensures it refreshes on your next visit.

This ensures the home page video refreshes on your next visit.

This remembers your browser's settings and if it supports cookies.

This records your 'remember me' selection on the log on page.

This records your language of choice.

This remembers if you have voted in the HSBC 100 thoughts poll so you are shown the results when you return to the site.

This records if you have selected a live event within HSBC 100 thoughts

This helps us integrate your Facebook profile with the site while you are visiting (HSBC student Facebook only).

This detects if you have Rapport software on your device.

This cookie ensures we only show you the Rapport message after 2 weeks, where you have requested this.

This stores whether you prefer to see a desktop or a mobile view when accessing the site from a supported mobile device.

This remembers your log on name or Internet Banking number.

This saves your last Secure Key instructions for security purposes.

This records your screen resolution ratio to optimise your experience by ensuring the correct resolution is available.

This tracks the effectiveness of our advertising so we can make improvements. It doesn't record any personal information, just whether or not you click on a certain feature.

This is used by our parent company, the HSBC Group, to analyse the UK banking market.

This records whether you prefer to see the menu bar expanded or collapsed.

If you log on to our sharedealing service, this ensures you are also automatically logged on to Personal Internet Banking.

This records your page display preferences, such as whether you prefer your accounts displayed or hidden.

This records if you want us to remember your user name when you log on.

This records your search activity so when a new search is conducted, different results are displayed.

If you log on to Personal Internet Banking, this ensures you are also automatically logged on to our sharedealing service.

This allows us to display a banner on our websites informing you we have updated our cookie policy. It also allows us to remove the banner once you have seen it three times.

This Webtrends cookie identifies if you come back to our site, how often, and what your preferences are. No personal information is stored in the cookie and no data is extracted from your computer/device. To read more about this cookie, including the provider's privacy policy, please visit www.webtrends.com.

This records whether you are a new or existing customer for our third party provider, Webtrends.

This Google cookie identifies if you come back to our site, how often, and what your preferences are. No personal information is stored in the cookie and no data is extracted from your machine. To read more about this cookie, including the provider's privacy policy, please visit www.google.com/analytics.

This Atlas Solutions cookie tracks the effectiveness of our advertising so we can make improvements. It provides no personal information and simply gives us high level reports, such as if you click on a particular banner on a particular day.

This enables you to use the search function within Business Internet Banking and records some of the requests you make.

These cookies are inactive and will soon be removed from the site.

We occasionally feature banner campaigns that take over our home page. This cookie ensures we only show you this banner once per campaign.

We occasionally feature feedback surveys on our site. This cookie ensures we won't ask you to participate twice within a 60 day period.

This allows us to track if you come to our website after opening one of our emails.

This enables us to share our content via social media networks.

This identifies content you might be interested in.

This monitors and records what you are interested in so we can display appropriate and relevant content based on this information.

This recognises whether you are logging on for the first time or returning. It also records what you are interested in so we can show you relevant content based on this information.

This recognises whether you are logging on for the first time or returning. It also records what you are interested in so we can show you relevant content based on this information.

This recognises if you are returning to our site asks if you would like to speak to a member of staff.