Card support

 

Credit and debit card support

Find essential information about activating and using your HSBC debit card or credit card.

Credit and debit card support
Activating your card

Activating your card

Here's a choice of quick and easy ways to activate your new card.

Find out more

Using your card

Using your card

Get the most out of your credit or debit card both at home and abroad.

Find out more

Lost or stolen

Lost or stolen

If your card is lost or stolen, get in touch with us immediately.

Find out more

Useful security information

Read how we can work together to keep your HSBC card safe, including:

  • protecting your card and PIN
  • covering your PIN when you enter it to stop others seeing it
  • never divulging your PIN to anyone, even if they claim to be police or HSBC staff
  • checking statements and query transactions you don't recognise

Find out more about card security

Do you have a question?





Sorry, our 'Virtual assistant' only works if you have javascript enabled. If you have a question for us and can't view this tool, please call us on 08457 404 404. Lines are open 8am to 10pm everyday.

Calls may be monitored or recorded for quality and training purposes.

Need to speak to us?

Give our friendly team a call on:

08457 404 404

Lines are open from 8am to 10pm every day except for Christmas Day, Boxing Day and New Year's Day. Calls may be monitored or recorded.

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