Travel Insurance claims: claim, advice, cancelling | HSBC UK

 

Making a claim

Contact our helpline numbers for assistance as soon as you can, quoting your policy number if possible.

Car insurance claims

0844 871 2330

Lines open 24 hours a day, 7 days a week

Call charges apply.
Charges may vary depending on provider.
Calls may be monitored and recorded.

Flood Advise and Help (PDF)


Windscreen replacement repairs

0800 107 0985*

Lines open 24 hours a day, 7 days a week

Calls may be monitored or recorded.


RAC breakdown assistance

0800 107 4639*

Lines open 24 hours a day, 7 days a week

Calls may be monitored or recorded.


What you'll need to hand when making a claim

  • Your policy number
  • Your policyholder name and address

Customer Services

Amend or upgrade your policy

0844 871 2337

Lines are open 8am to 9pm Monday to Friday, 10am to 5pm Saturday and 9am to 4pm on Sundays (9am to 5pm on Bank Holidays)

To view and print your policy documents, make a payment or change your payment details visit Self Service Centre.

Call charges apply.
Charges may vary depending on provider.
Calls may be monitored and recorded.

Your cancellation rights

Cancelling your policy

0844 871 2363

Lines are open 8am to 9pm Monday to Friday, 10am to 5pm Saturday and 9am to 4pm on Sundays (9am to 5pm on Bank Holidays)

Call charges apply.
Charges may vary depending on provider.
Calls may be monitored and recorded.

*Calls may be monitored and/or recorded
for training purposes.

You have a statutory right to cancel your policy within 14 days of receiving your policy documentation.