HSBC Online Banking activation

We're currently making improvements to our Online Banking service.

If you registered for Online Banking prior to the 17th December 2014 it's not possible for you to activate your existing Secure Key and you will need to re-start your registration.

If you registered for Online Banking after this date, please log on to Online Banking entering your username, memorable answer and your password, from here you will be prompted to activate your Secure Key.

We apologise for any inconvenience which this delay may cause. Once you are registered, we look forward to introducing you to Online Banking, including the exciting enhancements we're working on now.

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How to order your Travel Money

At HSBC we've made ordering your Travel Money quick, easy and convenient.

Order Online

Order online 24/7

  • Order before 2pm for delivery the next working day
  • Select delivery to your home or chosen branch
  • All major currencies available

Check rates and order online

Order by Phone

Order in Branch

Important information

Before placing your order for Travel Money, please take time to read the following document. You may also want to save it for future reference:


Check rates and order online Find out more

Need to speak to us?

Give our friendly team a call on:

03457 404 404

Lines are open from 8am to 8pm every day except for Christmas Day, Boxing Day and New Year's Day. Calls may be monitored or recorded.

Prefer to talk face-to-face?

Pop into your nearest branch for a chat.

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