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Mobile banking

Tap into a smart way of managing your accounts

Banking from the palm of your hand

The HSBC UK Mobile Banking app lets you manage your accounts easily and securely from a time and a place that suits you.  Discover an ever growing range of services and features on the app to make your banking more convenient.

Why use the app?

 

Use our money management tools to stay on track of your spending and work towards your future goals.

 

Chat with us at a time that’s convenient for you with 24/7 support on mobile chat. 

 

Pay one or more cheques into your eligible HSBC account with a limit of £2,000 per day.

 

Keep yourself safe from fraud by confirming online card payments in the app.

Key App Features

Check out some of the key features of our mobile app:

  • Easy transfer and payments
    Move money between your accounts, send money to friends and family and pay bills.
  • Mobile app on multiple devices
    Access the full app on up to 3 devices, adding or removing them at any time.
  • Freeze your card
    You can temporarily freeze your card if you've lost it but think it might turn up. It's easy to unfreeze it once you find it.

For a full list of features, read our guide to banking from home.

Getting started

Watch our short video on how to set up the HSBC UK Mobile Banking app for the first time.

Download the app

Tap the logo you need or scan the QR code, and it’ll take you straight to the app in your app store.

Security and protection

Our Secure Key gives you added protection when you’re using mobile banking because it generates a code which only you will have access to. You must enter this code as well as your normal username and password.

This is known as two factor authentication.

Find out more about staying safe when banking digitally.

Find out more on how to register for digital banking

When you register for digital banking, you’ll opt out automatically of receiving paper copies of certain statements and documents.

You’re welcome to opt back in to receiving these. Just go to ‘Communication preferences’ in online banking or contact us

Frequently asked questions

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HSBC Digital Banking terms and conditions (PDF)

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