The essentials
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Cash withdrawals
With this account, you will be given a cash card.
You can use your cash card to withdraw your money from any cash machine in the UK – up to £200 a day.
It's free to withdraw money from HSBC machines.
However, there may be a charge to use some other cash machines in the UK.
This charge will be shown on the screen and you will be given the option to cancel the withdrawal.
You can also withdraw up to £200 a day over the counter at the Post Office® with your card and PIN.
With this account there is no overdraft facility available and cash withdrawals cannot be made at branch counters.
Internet Banking
With Personal Internet Banking you can check your balance, see your statements and pay your bills and much more.
To see how it works, watch our interactive demo.
Internet Banking facilities are available 24/7 subject to planned maintenance periods.
More on Internet Banking.
It's also now easier to log on to your internet banking from an iPhone™ or Android™ phone with our Mobile View service.
Telephone banking
Get a balance enquiry, make credit card payments, obtain transaction details and transfer cash between accounts at any time, day or night, with our automated service.
And if you have a query, our Customer Service Representatives are available on 08457 404 404 from 8am to 10pm every day.
Calls may be monitored and/or recorded.
Easy payments
Make it easy to manage your money by setting up Direct Debits or standing orders so your bills are paid automatically.
Plus you can make one-off payments to friends and family, either online or over the phone.
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The additional services
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Help with your finances
We can give you tips on making the most of your money.
And if you're having trouble paying your bills, we can help you work out what to do.
More on help with your finances.
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