Card support

Make the most of your card in the UK

Pay for goods in shops and restaurants

Enjoy the convenience of using your debit or credit card in any outlet that displays the logo on your card (eg. VISA).

Withdraw up to £100 cashback using your Debit Card

When you pay with your debit card, many shops, supermarkets and other retailers offer an up to £100 cash back service.

Shop safely online

When you buy goods and services online your debit or credit card, make your payments even more secure by registering with:

• Verified by Visa (Visa credit cards)
• Verified by Visa (Visa debit cards)
• MasterCard SecureCode (MasterCard credit cards)

Cash withdrawals

Debit card customers can withdraw cash from any HSBC cash machine, without incurring a transaction fee.

Credit card customers will be charged a cash advance fee. See more about credit card fees.

Be aware that non-HSBC cash machines may charge a transaction fee, which will be advised on-screen at the time of withdrawal.

Make the most of your card worldwide

Pay for goods in shops and restaurants

Enjoy the convenience of using your debit or credit card in any outlet that displays the logo on your card. Fees apply. See more about debit card fees and credit card fees.

Withdraw local currency

Whether you're away on business or on holiday, you can use your debit or credit card at cash machines abroad whenever you need extra local currency. Fees apply. Non-HSBC cash machines may also charge an additional fee. See more about debit card fees and credit card fees.

ATM Locator

For more information on where you are able to use your visa debit or credit card abroad click here

Tell us you're travelling

We automatically monitor accounts for unusual foreign transactions, so let us know before you travel abroad. It only takes a few minutes to set up and it'll reduce the chance of us declining a holiday transaction on your debit or credit card.

• Log-on to Internet Banking and click 'going abroad'
• Call Customer Services on 08457 404 404

Please note, if you have a joint current account you both need to notify us when using the Internet Banking option.

For credit cards though, only the primary cardholder need give us travel notifications.

Any foreign currency debit card payments (including cash withdrawals) are converted to Sterling by VISA using wholesale market rates applying on the day the conversion is made.

We will deduct the payment from your account once we receive details of the payment from the card scheme, at the latest the next working day. Details of the current wholesale market rates can be obtained by calling us on the usual telephone numbers.

We will deduct the amount of the transaction fee from your account once we receive details of the payment from the card scheme, at the latest the next working day.

Some cash machine operators may apply a direct charge for withdrawals from their cash machines and this will be advised on-screen at the time of withdrawal.

For more information on the rate of exchange Visa used when converting your transaction click here

You receive up to 56 days interest-free credit on purchases if you pay your whole balance in full and on time.

Please be aware that interest is charged from the date transactions are applied to your account until payment is received. There is no interest-free period on Cash Advances.

Some cash machine operators may apply a direct charge for withdrawals from their cash machines and this will be advised on-screen at the time of withdrawal.