Student insurance claims: claim, renew, cancel | HSBC UK

 

Making a Student Insurance claim

Contact our helpline numbers for assistance as soon as you can, quoting your policy number if possible.

Student insurance claims

0845 300 5899

Lines open 24 hours a day, 7 days a week.
Calls may be monitored or recorded.

Customer Services

We're here to help if you have any questions or queries.

0845 300 5898

Lines are open from 8am to 8pm Monday to Friday and 9am to 5pm on Saturday and Sunday.
Calls may be monitored or recorded.

What you'll need to hand when making a claim

  • Your policy number
  • Your policyholder name and address

Your cancellation rights

Cancelling your policy

0845 300 5898

Lines are open from 8am to 8pm Monday to Friday and 9am to 5pm on Saturday and Sunday.

You have a statutory right to cancel your policy within 14 days from the day of purchase or renewal of the policy or the day on which you receive your policy or renewal documentation, whichever is the later.