HSBC Online Banking activation

We're currently making improvements to our Online Banking service.

If you registered for Online Banking prior to the 17th December 2014 it's not possible for you to activate your existing Secure Key and you will need to re-start your registration.

If you registered for Online Banking after this date, please log on to Online Banking entering your username, memorable answer and your password, from here you will be prompted to activate your Secure Key.

We apologise for any inconvenience which this delay may cause. Once you are registered, we look forward to introducing you to Online Banking, including the exciting enhancements we're working on now.

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£25 credit card offer for HSBC bank account customers

HSBC Credit Card
  • 0% interest on balance transfers for 32 months
    A 1.4% fee (minimum £5) applies on balances transferred within the first 60 days of account opening
  • £25 cashback
    HSBC bank account customers can receive £25 cashback when successfully applying for an HSBC Credit Card between 29 December 2015 and 28 February 2016 and using the card for either a purchase or a balance transfer within 60 days of opening the card account.
    Terms and conditions apply
  • 0% interest on purchases for 3 months
  • No annual fee

* At the end of the promotional period, Balance Transfers and Purchases will revert to the standard variable rate. The fee for Balance Transfers will revert to 2.9% (min £5) for balances transferred after 60 days from account opening.

Check your eligibility


Representative example

Representative APR

18.9% APR

Purchase rate

18.9% pa

Based on assumed credit limit of:


More credit card details

From 29 December 2015 to 28 February 2016, we are offering HSBC bank account customers £25 cashback if they apply for an HSBC Credit Card and either make a purchase or complete a balance transfer for £100 or more within 60 days of opening the card account. Terms and conditions apply.


Manage your card online

No annual fee

Additional card


24/7 worldwide assistance

Summary Box

Using your card

Apply securely online in less than ten minutes.


Help, guidance and support


Get an instant answer to some of the questions you may have around the HSBC Credit Card.

Manage your card online

My credit card has been lost or stolen. What do I do?

How do I activate my card?

How do I make a balance transfer?

Can I change my credit card limit?

Get in touch

Call us

Give our friendly team a call on 0800 032 4735

Textphone contact numbers

Lines are open 8am to 10pm every day except Christmas Day, Boxing Day and New Year's Day. Calls may be monitored or recorded.

Chat face-to-face

If you'd prefer to see one of our team, pop into your nearest branch.

Find a branch

Have you considered these?


Give yourself the flexibility to cope with unexpected expenses by agreeing a fee free formal overdraft.

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Existing HSBC customer? You could borrow from £500 to £5,000 and choose how much you want to repay each month.

Find out more

Personal loan

HSBC current account customers can apply to borrow between £1,000 and £25,000

Find out more