HSBC Online Banking activation

We're currently making improvements to our Online Banking service.

If you registered for Online Banking prior to the 17th December 2014 it's not possible for you to activate your existing Secure Key and you will need to re-start your registration.

If you registered for Online Banking after this date, please log on to Online Banking entering your username, memorable answer and your password, from here you will be prompted to activate your Secure Key.

We apologise for any inconvenience which this delay may cause. Once you are registered, we look forward to introducing you to Online Banking, including the exciting enhancements we're working on now.

Find out more
 

How would you like to apply?

Simply choose the way that suits you best – but first, take a look below at the eligibility requirements and
things you should know about our Bank Account.

Apply online


Sole account

New to HSBC?

It only takes a few minutes to apply online for a sole Bank Account.
EU residents living outside the UK must apply by post or in branchbranch.

Apply now
Non-UK Tax Residents

If you are liable to pay tax in any country other than the UK visit your local branch to apply, as you can not complete this application online.

Joint account

Both new to HSBC?

It only takes a few minutes to apply online for a joint Bank Account.
EU residents living outside the UK must apply by post or in branchbranch. If applying in branch all parties will need to be present.

Apply now
Non-UK Tax Residents

If you are liable to pay tax in any country other than the UK visit your local branch to apply, as you can not complete this application online.

One of you already banks with HSBC?

If one person is already a customer you will have to apply by phonephone for a joint account.

Joint account

Both already bank with HSBC?

Pop into one of our branches and we'll set it up for you.

Apply in branch

HSBC Current Account customers can book an appointment to apply in branch by calling 03457 404 404. From outside the UK +44 1226 261 010. You’ll need to bring identification
and proof of your address.

Find a branch

Once you've submitted your application, we'll send you the paperwork to sign and return to us. We may also ask for further documents to confirm your identity or address.

Residents in Jersey, Guernsey or the Isle of Man please visit your local branch.

Textphone contact numbers


Eligibility requirements

  • You need to be 18 years or older
  • Your residential address must be within the EU
  • You must be able to provide us with certified proof of your identity and address (translated into English if appropriate)
  • You must pay at least £500 a month into the account (does not apply if you are under 24 or over 65 years old)
  • If you are resident in the UK, you are happy for us to undertake a credit register search (PDF)

Things you should know

Before applying, please take the time to read the following. You may also want to save some of these documents for future reference.

Note: If you foresee any changes in your circumstances that may increase your outgoings (for example an increase in living costs such as a rent or mortgage payment increase) or any changes to your situation that may reduce or have a negative effect on your monthly disposable income please call in to one of our branches to apply.

To read our PDF files you'll need to have Acrobat Reader 8.0™ or above. We think most of you will have this but if you don't, it's free and can be downloaded from Adobe UK . If you are accessing this website using screen reading technology that cannot read PDFs, a converter is available at Access Adobe .

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