Switch bank accounts to us

The switching process starts 7 working days before the date you've chosen to switch.

• Day 1: We’ll contact your old bank to let them know you're moving. We'll ask them to close your old account once everything's been transferred safely.
• Day 2: Your old bank will send us details of your regular payments, like your salary, Direct Debits and bill payments.
  
• Days 3 to 4: We’ll set up these payments for you in your new account.
• Day 7: Any credit balance will be transferred to your account with us, and your old bank account will be closed.

We'll keep you updated throughout, and let you know when everything's switched successfully.

You can switch to us manually if your bank or building society hasn’t signed up to the Current Account Switch Service.

Here’s how to do it:

1. First, let us know you’d like to switch. You can do this when you apply for your account or afterwards. If you do it afterwards, you'll need to fill in a form in branch.
2. We’ll contact your old bank to tell them you’re switching. We’ll ask them for a list of your Direct Debits and standing orders, so you can check they’re correct.
3. Finally, we’ll ask your old bank to transfer your balance to your new HSBC account, and your old account will be closed.

If any people or organisations make payments into your account (like your salary), give them your new account details, as we can't do it for you.

Switching this way usually takes longer than 7 working days, isn’t covered by the Current Account Switch Guarantee. Also, you may not be eligible for any switching incentives we're offering.

1. Check if you have any third party provider permissions set up before you close your old account.
2. Ask your new bank if they support third party provider permissions and check their terms and conditions.
3. Contact the third party provider and share your new account details to give them permission to access your account.

Tell your bank or building society you want to switch bank accounts using the Current Account Switch Service.

They'll take care of everything from there. This will include making sure your balance and any incoming or outgoing payments are switched to your new account.

There's no limit to how many times you can switch bank accounts. But it could affect your credit rating if you do it too often.

Yes, you can use your old account until it closes while switching current accounts.

The old account will close on the switching date, if you're using the Current Account Switch Service, unless it's overdrawn.

Your old bank account will automatically close when you use the Current Account Switch Service, unless it's overdrawn. You will need to repay anything you owe before the old bank will close an overdrawn account.

Contact us if you want to keep both accounts open and we'll help you do a partial switch.

You may be able to switch bank accounts with an overdraft, but check with your new bank first. You may have to repay the overdraft before you can switch.

You can apply for an arranged overdraft limit for some of our accounts.

When you apply, we'll check if you qualify for the account, do a credit check and look at your financial circumstances. If you qualify for an overdraft, we’ll let you know as part of your current account application.

Check if you're eligible for an overdraft

You can switch a joint bank account to a new bank.

You'll have to wait until the switch has taken place if you want to change this into a sole account.