HSBC Online Banking activation

We're currently making improvements to our Online Banking service.

If you registered for Online Banking prior to the 17th December 2014 it's not possible for you to activate your existing Secure Key and you will need to re-start your registration.

If you registered for Online Banking after this date, please log on to Online Banking entering your username, memorable answer and your password, from here you will be prompted to activate your Secure Key.

We apologise for any inconvenience which this delay may cause. Once you are registered, we look forward to introducing you to Online Banking, including the exciting enhancements we're working on now.

Find out more
HSBC Premier focuses on the most important economy in the world. Yours.

How would you like to apply?

Simply choose the way that suits you best - but first, take a look below at the eligibility requirements and things you should know about your HSBC Premier Personal Loan application.

What you will need

  • Details of your annual income.
  • Full details of your monthly outgoings including your household bills and any amounts for mortgage or rent.
  • Full details of any existing lending that you hold outside HSBC, including all loans, hire purchase agreements and credit cards with other providers.

Apply online

Registered for Online Banking?

If you're registered for Online Banking and have an HSBC current account you can apply online in just a few clicks.

Log on to apply
Quick decision online
Apply in minutes
Immediate transfer if accepted

Register to bank online

It only takes a few minutes and once you receive your security details, you'll be able to apply online for a Personal Loan.

Is this a joint application? If so, please apply by phone or apply in branch

Please note: The application will time out if left inactive for 8 minutes or more.

Apply by phone

Call us on 0345 770 7070

Click to call (using inclusive minutes)

03457 70 70 70

Calls to 0345 numbers are included within most mobile operators inclusive minutes. Please refer to your mobile network tariff for any charges.

Textphone 18001 0800 028 0126

Lines are open from 8am to 10pm every day (except for Christmas Day, Boxing Day and New Year's Day).

Apply in branch

HSBC Current Account customers can book an appointment to apply in branch by calling 03457 404 404. You’ll need to bring identification, proof of your address and a recent statement from your current bank.

Find a branch

Eligibility requirements

To be eligible for an HSBC Premier Personal Loan you need to be over 18, a UK resident, have an annual income or pension before tax of £10,000 or more and be an HSBC Premier customer.

HSBC Premier is available to you, as long as you pay your annual income into your HSBC Premier Bank Account and either:

1. have savings or investments of at least £50,000 with HSBC in the UK; or

2. have an individual annual income of at least £100,000 and one of the following products with HSBC in the UK:

-a mortgage;

-an investment, life insurance or protection product;

Or, qualify for HSBC Premier in another country.

Please note: HSBC in the UK excludes M&S Bank, first direct and HSBC Expat. For the second criteria, in the case of a joint account, at least one of the parties must have an individual annual income of at least £100,000. The investment, life insurance or protection products also includes those purchased through one of HSBC's advisers.

If you're not yet an HSBC Premier customer, find out more about the Premier experience here .

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