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Jade lifestyle experiences

Lifestyle experiences

Enjoy a whole new world of exclusive experiences

Your Lifestyle Experiences

Access privileges through your personal lifestyle concierge service, Ten Lifestyle Group PLC (Ten) and take advantage of offers from carefully selected global partners. And to support you during these challenging times, Ten can help you explore your own talents with pre-recorded master classes, from cookery to flower arranging. Visit the Ten website for the latest opportunities.

Your access to Ten

As a Jade client you have access to the personal lifestyle concierge service, Ten, without any cost to you. Their team are on hand to meet your needs, understand your priorities and are able to unlock a global network of exclusive privileges and benefits that aim to add value to your life.

To activate your Ten concierge account, all  you will need is your HSBC Jade number, which can be found on your recognition card (debit card) or call Ten on 02070 505 595

If you do not have your HSBC Jade number to hand you can obtain this by contacting your Jade Relationship Manager on 03457 70 70 70.

For inspiration, leaf through the Ten brochure below.

Contact Us

By phone

Call 03457 70 70 70

Lines are open 24 hours, 365 days a year and are subject to scheduled maintenance periods. To help us continually improve our service, and in the interests of security, we may monitor and/or record your communications with us.

In branch


Find your nearest branch

Your global partners

We would like to introduce you to our global partners*, and the benefits they offer to you. These may be subject to changes without prior notice in the future.  All benefits are subject to terms and conditions provided by each partner.

Berry Bros. & Rudd

Berry Bros. & Rudd

With two Royal Warrants and three centuries of experience, Berry Bros. & Rudd has earned it's world-class reputation. Whether you are looking for the everyday, expanding your repertoire or investing in a cellar, Britain's oldest wine and spirits merchant offers not just a range of exceptional wines and spirits, but individual and expert advice on every bottle.


Berry, Bros & Rudd Terms and Conditions

Mandarin Oriental Hotel

Luxurious hotels, great service and locations in the world's sought after destinations, Mandarin Oriental Hotel welcomes you to discover in style, while enjoying rewards, upgrades and offers.





Mandarin Oriental Terms and Conditions

Small Luxury Hotels of the World™

Small Luxury Hotels of the World™ have carefully selected some of the world's finest small independent hotels. You will enjoy upgrades, complimentary rewards and access to special rates to over 500 hotels in more than 80 countries around the world.


Small Luxury Hotels of the World Terms and Conditions


Onefinestay unlocks the world’s most exceptional and distinctive holiday residences for discerning travellers.  With an exclusive concierge service to help you choose from a comprehensive selection of finely vetted homes, villas and estates.


One Fine Stay Terms and Conditions


Founded in 1766, Chrisitie’s has a global presence in 46 countries, with sale rooms around the world, including New York, Paris, Geneva, Milan, Dubai, London, Hong Kong and Shanghai.  Discover auctions in all areas of fine and decorative arts, jewellery, photographs, collectibles, wine and more.




Christies Terms and Conditions

Regent Seven Seas Cruises

Regent Seven Seas Cruises is the leader in luxury cruising with a five ship fleet that visits more than 450 ports around the world, offering travellers a truly all-inclusive and customisable cruising experience to the world’s finest destinations.


Regent Seven Seas Terms and Conditions

Abercrombie & Kent

For over a century, Abercrombie & Kent have created bespoke holidays to well-known and emerging cultural destinations worldwide, unlocking access to otherwise inaccessible places and exceptional service.



Abercrombie & Kent Terms and Conditions


Farfetch is the number one global technology platform for luxury fashion, connecting the world’s best creators, curators and consumers. Shop the most exciting edit of designers: from the biggest international brands to the industry’s rising stars.



Farfetch Terms and Conditions

* Partners are correct but subject to changes without prior notice. Please speak to your relationship management team or call us on 03457 707070 if you have any questions.

Easy access to your Jade exclusive experiences

As part of this service you will have access to Ten’s intuitive Concierge digital platform, which offers expert led articles and reviews, as well as direct booking for flights, hotels and experiences.

If you would like to contact Ten directly, please call 02070 505 595*. 

Alternatively, you can email them directly on

*Lines are open 24 hours, 365 days a year. 

It’s easy to get in touch online. Talk to us directly through our chat channels.