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Short and long term illness

We understand that being diagnosed with any illness affects many aspects of your life. We’re here to try to make sure that managing your money isn’t an added stress during these difficult times.

Talk to Us

When you’re ready to speak to us, you can call one of our advisors. Our main Telephone Banking number is 03457 404404 we can help with a range of enquiries on this line. You can choose not to go through the automated system by pressing 9 when you’re asked to enter your account details. If you need to speak to a specific team, check our Directory for a full list of contacts.

Where to go for help

Your GP is the best person to speak to and support your health needs, but there’s also a range of organisations that can help you when you’re diagnosed with a long term illness. We’ve added some links for a few of these that you may wish to contact.

Citizen’s Advice Bureau

England 03444 111 444

Scotland 0345 404 0506

Wales 0344 477 2020

Northern Ireland 0300 123 3233


Telephone 0808 808 0000

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