Get a lump sum on diagnosis of a specified illness to help support you and your family
Critical Illness Cover can offer you a lump sum on diagnosis of a specified illness or surgical procedure. It can be used to help you with bills and day-to-day expenses, or you could use it to fund private medical care.
Cover is provided by HSBC Life (UK) Limited. Please check the policy documents for full details as terms, conditions, limitations and exclusions apply.
You can also take out Critical Illness Cover as an add-on when you apply online for Life Cover.
If you're an HSBC Premier customer and you’d like to buy a standalone Critical Illness Cover policy without life cover, our protection advice service is available - at no extra cost. Contact your Relationship Manager to find out more.
What you'll get

A lump sum
You'll get a lump sum on diagnosis of a specified critical illness or surgical procedure.

Coverage for a variety of illnesses
Critical Illness Cover includes diagnosis of a range of critical illnesses or surgical procedures, including cancer, heart attack and stroke.

Reliable pay outs
HSBC Life paid over 95% of claims in 2023.
What's covered
Critical Illness Cover covers a range of conditions, including:
- Terminal Illness
- Cancer
- Heart attack
- Multiple Sclerosis
- Stroke
- Alzheimer's or Dementia
What's not covered
As with all insurance policies, certain terms and conditions, exclusions, and limitations will apply.
HSBC Life (UK) Limited won’t usually pay a claim for Critical Illness if you should pass away within a period of 10 days from the date of diagnosis.
With Critical Illness Cover bought as an add-on, if you cancel your Critical Illness policy or make a successful claim, your Critical Illness policy will end but your Life Cover policy will continue. If you cancel your Life Cover policy or make a successful Life Cover claim, your Critical Illness Cover will end.
For full details of cover available as an add on when you apply for Life Cover online, download the policy document.
If you already have a policy, your existing terms may vary. Please call us on 0345 745 6125 to find out more.
Lines are open 08:00 to 18:00, Monday to Friday (excluding bank holidays).
Who can apply?
You can apply for HSBC Life Cover if you're:
- A UK resident (not including the Channel Islands or the Isle of Man)
- Over 17 and under 78 years of age (cover must end before your 91st birthday)
- Registered for online or mobile banking (for joint cover, only one person needs to be registered)
Not yet registered for online banking? Register now
You can add on Critical Illness Cover if you're:
- Over 17 and under 70 years of age when the policy starts (cover must end before your 80th birthday)
Get an HSBC Life Cover quote today
You can take out Critical Illness Cover as an add-on when you apply online for Life Cover.
Get a standalone policy
When applying for an HSBC mortgage, one of our Mortgage Advisers will also be able to discuss Critical Illness Cover with you.
Other support for your banking
To make an adjustment to any of your banking with us, tell us what support you need and we can make your banking work best for you.
This could be support for:
- How we communicate with you
- Taking control of your finances
- Third party support
- A change to your personal circumstances
Frequently asked questions
You might also be interested in
Make a life insurance claim
Find out how to manage your life insurance policy, and how to make a claim
How much life insurance do you need?
Learn about the different types of life insurance and work out how much you might need.
What is critical illness insurance?
Find out how critical illness insurance means you know you'll be covered in the event of a diagnosis.