There are a few reasons why this can happen. For example:
- You might not have the HSBC UK Mobile Banking app downloaded on this device
- You might not have the most up to date version of the HSBC UK Mobile Banking app
- Your device might not work with this technology
- You are using a desktop
No problem, let's get you back on track
If you already have the HSBC UK Mobile Banking app, please follow these steps:
- Log on to the HSBC UK Mobile Banking app
- Tap on the 'Menu' icon in the top right corner, tap the 'Products' tile, then select 'Loans'
If you don't have the HSBC UK Mobile Banking app, you can download it here:
Scan the QR code or select the button to download the app in your device's app store.