Welcome to HSBC in Wales
HSBC's philosophy is one of global strength through local country management, supporting local business requirements and customs. In Wales, this outlook has enabled us to proactively respond to the needs of our local communities.
We're committed to the life, culture and people of Wales and our aim is to embrace the Welsh language throughout all our branches in Wales, and, by doing so, provide the highest quality of service to our customers.
For the welsh version of this page, click here.
Our Welsh Language service
- A team of Welsh speaking advisors available 8am-10pm, 7 days a week
- Branches in Wales offer a full translation service whereby any customer correspondence received in Welsh will be responded to in Welsh
- All members of staff who speak fluent Welsh can be identified in the branch by the Welsh emblem on their name badge
- If a Welsh speaking advisor is not available when you call us we'll arrange for you to be called back by a Welsh speaker. Alternatively we can continue the call in English.
Sponsorship in Wales
By working closely with communities across Wales, HSBC have been involved in a number of events which have included:
Contact the Welsh Language Service
03457 030 304
03456 082 400
Lines are open 8am to 10pm every day except Christmas Day, Boxing Day and New Year's Day. Calls may be monitored or recorded.