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Helpful information about your Home Insurance

Useful numbers

Please call on the numbers below if you need help with the following:

Home Insurance and your mortgage

0800 0963 378 

Lines are open 8am to 9pm Monday to Friday and 9am to 5pm at weekends. On public holidays, opening hours may vary.

High-value quotations

For a quotation, if you have contents over £80,000 or buildings rebuild cost of over £500,000*, please call:

0800 0681 577

Lines are open 9am to 5pm Monday to Friday. On public holidays, opening hours may vary.

Quotations by phone

0800 744 844

Lines are open 8am to 9pm Monday to Friday and 9am to 5pm at weekends. On public holidays opening hours may vary.

Renewing or amending your policy

If you would like to talk about your policy, renew it or make any amendments, please call us on:

0345 300 5898

Cancelling your policy

You have a statutory right to cancel your policy within 14 days from the day of purchase or renewal of the policy or the day on which you receive your policy or renewal documentation, whichever is later.

If you would like to cancel your Home Insurance policy, please call us on:

0345 300 5898

Lines are open 8am to 8pm Monday to Friday and 9am to 5pm at weekends. On public holidays, opening hours may vary.
 

*HSBC Home Insurance is provided by AVIVA Insurance Limited.

To help us continually improve our service, and in the interests of security for all parties, telephone calls may be monitored and/or recorded.

 

Read our Home Insurance articles and tips 

More information about HSBC Home Insurance

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Learn more about what’s covered in your Home Insurance policy.

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Access PDF versions of important insurance documents.

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Existing customer? Here’s how to make a home insurance claim.

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