Useful numbers
Please call on the numbers below if you need help with the following:
Home Insurance and your mortgage
Lines are open 08:00 to 20:00 Monday to Friday, 08:00 to 16:00 on Saturdays and 10:00 to 16:00 on Sundays. On public holidays, opening hours may vary.
Quotations by phone
Lines are open 08:00 to 20:00 Monday to Friday, 08:00 to 16:00 on Saturdays and 10:00 to 16:00 on Sundays. On public holidays opening hours may vary.
Renewing or amending your policy
If you would like to talk about your policy, renew it or make any amendments, please call us on:
To learn more about how we calculate your renewal quote, see your home insurance price explained.
Lines are open 08:00 to 20:00 Monday to Friday, 08:00 to 16:00 on Saturdays and 10:00 to 16:00 on Sundays. On public holidays, opening hours may vary.
Cancelling your policy
You have a statutory right to cancel your policy within 14 days from the day of purchase or renewal of the policy or the day on which you receive your policy or renewal documentation, whichever is later.
If you would like to cancel your Home Insurance policy, please call us on:
Lines are open 08:00 to 20:00 Monday to Friday, 08:00 to 16:00 on Saturdays and 10:00 to 16:00 on Sundays. On public holidays, opening hours may vary.
*HSBC Home Insurance is provided by AVIVA Insurance Limited.
To help us continually improve our service, and in the interests of security for all parties, telephone calls may be monitored and/or recorded.
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