Internet banking

HSBC Online Banking activation

We're currently making improvements to our Online Banking service.

If you registered for Online Banking prior to the 17th December 2014 it's not possible for you to activate your existing Secure Key and you will need to re-start your registration.

If you registered for Online Banking after this date, please log on to Online Banking entering your username, memorable answer and your password, from here you will be prompted to activate your Secure Key.

We apologise for any inconvenience which this delay may cause. Once you are registered, we look forward to introducing you to Online Banking, including the exciting enhancements we're working on now.

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Frequently Asked Questions

What is Apple Pay?

Which devices are compatible with Apple Pay?

Which HSBC credit or debit cards can I use with Apple Pay?

How do I set my HSBC card as the default card for Apple Pay?

Where can I use Apple Pay?

Is Apple Pay free to use?

What should I do if I lose my iPhone, iPad or Apple Watch?

What should I do if I lose my card?

What happens when I replace or update my device?

Is Apple Pay secure?

I have been prompted for a one-time passcode. What is this and why is it required?

What should I do if I still have questions or need assistance with Apple Pay?

iPhone X and Apple Pay

Apple, the Apple logo, iPhone and iPad are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Pay and Apple Watch are trademarks of Apple Inc.

Apple Pay works with iPhone 6 and later in stores, apps, and websites in Safari; with Apple Watch in stores and apps (requires iPhone 6 or later); with iPad Pro, iPad (5th generation), iPad Air 2, and iPad mini 3 and later in apps and websites in Safari; and with Mac (2012 or later) in Safari with an Apple Pay-enabled iPhone or Apple Watch. For a list of compatible Apple Pay devices, see

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