HSBC Online Banking activation

We're currently making improvements to our Online Banking service.

If you registered for Online Banking prior to the 17th December 2014 it's not possible for you to activate your existing Secure Key and you will need to re-start your registration.

If you registered for Online Banking after this date, please log on to Online Banking entering your username, memorable answer and your password, from here you will be prompted to activate your Secure Key.

We apologise for any inconvenience which this delay may cause. Once you are registered, we look forward to introducing you to Online Banking, including the exciting enhancements we're working on now.

Find out more

Additional Cardholder

Adding your partner, a family member or friend to your account is a simple way to get more from your HSBC credit card.

  • Additional Cardholders benefit from the same benefits and protection as the main Cardholder
  • Premier Additional Cardholders will earn 1 point for every £1 spent on their card within the UK1 and earn 2 points for every £1 spent outside the UK1 which are added to the main Cardholder's points balance to save up and redeem against great rewards. Such as shopping vouchers for stores like M&S, Amazon and Boots or convert to frequent flyer miles. Sample a special selection of wines and champagnes from Laithwaites or take that feel good factor even further and donate your points to charity
  • All transactions detailed on one statement
  • Additional Cardholders must be 18 years or over

The Cardholder remains responsible for all spending on the account made by the Additional Cardholder.

1UK includes the Channel Islands and the Isle of Man

Download, complete the application form and return it to your local branch or send it to:


PO Box 6001



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