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HSBC Online Banking activation

We're currently making improvements to our Online Banking service.

If you registered for Online Banking prior to the 17th December 2014 it's not possible for you to activate your existing Secure Key and you will need to re-start your registration.

If you registered for Online Banking after this date, please log on to Online Banking entering your username, memorable answer and your password, from here you will be prompted to activate your Secure Key.

We apologise for any inconvenience which this delay may cause. Once you are registered, we look forward to introducing you to Online Banking, including the exciting enhancements we're working on now.

Find out more

HSBC Premier Credit Card

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Discover the HSBC Premier World Elite™ MasterCard ®

HSBC Premier World Elite™ MasterCard®

Discover the HSBC Premier World Elite™ MasterCard ®

Take advantage of our exclusive rewards including introductory points, unlimited airport lounge access and global Wi-Fi.

A world of rewards and privileges

When using your HSBC Premier World Elite MasterCard, you'll earn two points for every £1 of eligible spend in sterling currency and earn four points for every £1 of eligible spend in non-sterling. Points are valid for three years and will be shown on your monthly statement.

Representative example:

Representative 59.3% APR variable and 18.9% p.a (variable) for purchases, based on an annual fee of £195 and an assumed credit of £1,200

HSBC Premier Credit Card

What you could get with your points

Rewards for Miles

We have partnered with British Airways, Etihad, Asia Miles and Singapore Airlines to allow you to convert your HSBC Premier Reward Points to airline frequent flyer miles. Every two reward points is worth 1 airline frequent flyer mile.

Find out how to convert your points.

Terms and Conditions apply.


You can redeems your Points for vouchers from M&S, Amazon, Debenhams, Sainsbury's, Boots, Argos and Morrisons. Even better, we will deliver them directly to your door.

Terms and Conditions Apply

Fine Wines

You can exchange your Points for a special selection of Laithwaite's quality wines - any of which can be delivered direct to your home or office.

Simply call 03330 148 174** quoting reference MP15 to pay by Points only or MC15 to pay by Points and cash.


You could always donate your Points to a good cause. Every 1500 Points is worth £5 of vital support for charities all over the world. You can also help SOS Children's Villages, Age UK or the Alzheimer's Society.

Redeem your points online

  1. Log into internet banking

  2. Click on 'World Elite' within the 'My accounts' section

    Step 2 Step 2

  3. Click on 'Premier Rewards' in the left hand menu

    Step 3 Step 3

Go to my accounts

Redeem your points by phone

Alternatively, you can call us on
03457 70 70 70 ✝. Please ensure you have your HSBC Premier Credit Card account number to hand.

Exclusive offers

Discover the vast possibilities awaiting you when travelling or simply staying at home with a wide range of very special offers from HSBC Premier Privileges. It's just one of the ways we like to thank our Premier World Elite MasterCard customers.

Visit HSBC Premier Privileges

✝ Lines are open 8am to 10pm everyday (except Christmas Day, Boxing Day and New Year's Day).

*In order to provide a wide range of charities that our customers would choose to support and to ensure as many charities as possible have the opportunity to benefit from our scheme, we may change the charity selection from time to time.

**Lines are open Weekdays: 8.30am to 9pm, Saturday: 9am to 8pm, Sunday: 9am to 6pm

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