HSBC Online Banking activation

We're currently making improvements to our Online Banking service.

If you registered for Online Banking prior to the 17th December 2014 it's not possible for you to activate your existing Secure Key and you will need to re-start your registration.

If you registered for Online Banking after this date, please log on to Online Banking entering your username, memorable answer and your password, from here you will be prompted to activate your Secure Key.

We apologise for any inconvenience which this delay may cause. Once you are registered, we look forward to introducing you to Online Banking, including the exciting enhancements we're working on now.

Find out more

What is Open Banking?

Open Banking is designed to offer you greater control, choice and freedom across your bank accounts

You will be able to share your current account information with third parties online. This means you could benefit from services provided by these third parties, such as price comparison sites to check if there might be a better account for you, or to link up your current accounts in an aggregation site and other money management tools. Overall, this could help you make better financial decisions. You can also make a payment directly from your current account to some online retailers.

Customers who want to share their current account information or make payments in this way will need to give their explicit consent to the third parties whose services they want to use. They will also need to authorise this with their Bank using their online security credentials.


What is Open Banking?

Is Open Banking secure?

Do I have to use Open Banking?

What data is shared?

Are all banks using Open Banking?

Why is this being introduced?

How will Open Banking benefit me?

Am I automatically opted in to Open Banking?

I have an issue, where can I go?

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