HSBC Online Banking activation

We're currently making improvements to our Online Banking service.

If you registered for Online Banking prior to the 17th December 2014 it's not possible for you to activate your existing Secure Key and you will need to re-start your registration.

If you registered for Online Banking after this date, please log on to Online Banking entering your username, memorable answer and your password, from here you will be prompted to activate your Secure Key.

We apologise for any inconvenience which this delay may cause. Once you are registered, we look forward to introducing you to Online Banking, including the exciting enhancements we're working on now.

Find out more

Online statements

It's time to switch to online

Secure and reduces the risk of fraud

24/7 access*

Free paper copy available upon request

Email notification as soon as they're available

No more unnecessary paper

For a more secure and more convenient way of managing your statements follow these simple steps:

Online statements

  1. Log on to Online Banking
  2. Select one of your accounts
  3. Select 'Communication preferences' from the 'Manage' menu
  4. Set all accounts to 'Online-only'

If you are registered for Online Banking you can also view other documents from the bank via the My Documents section within Online Banking. If you are not registered for Online Banking click here.

If you need to request a paper copy please click here.

Please note: Not all correspondence will be available and you'll still receive some letters by post.

*Subject to planned maintenance periods

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