HSBC Online Banking activation

We're currently making improvements to our Online Banking service.

If you registered for Online Banking prior to the 17th December 2014 it's not possible for you to activate your existing Secure Key and you will need to re-start your registration.

If you registered for Online Banking after this date, please log on to Online Banking entering your username, memorable answer and your password, from here you will be prompted to activate your Secure Key.

We apologise for any inconvenience which this delay may cause. Once you are registered, we look forward to introducing you to Online Banking, including the exciting enhancements we're working on now.

Find out more


Request a paper copy of your bank statement

Statement copies

Request a paper copy of a statement

Telephone Banking

If you're registered for Telephone Banking, give us a call give us a call and we'll be happy to arrange.

Visit us in Branch

Pop in to your nearest branch and ask us to order you a copy anytime.

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