HSBC Online Banking activation

We're currently making improvements to our Online Banking service.

If you registered for Online Banking prior to the 17th December 2014 it's not possible for you to activate your existing Secure Key and you will need to re-start your registration.

If you registered for Online Banking after this date, please log on to Online Banking entering your username, memorable answer and your password, from here you will be prompted to activate your Secure Key.

We apologise for any inconvenience which this delay may cause. Once you are registered, we look forward to introducing you to Online Banking, including the exciting enhancements we're working on now.

Find out more

HSBC Premier customers can receive a representative* 3.3% APR for Premier Personal Loans between £7,000 and £30,000.

Our HSBC Premier Personal Loans are available exclusively to HSBC Premier current account customers. Loans available between £1,000 and £50,000.

Get a Personalised Loan Quote

Our Personalised Loan Quote tool will give you an indication of the terms on which we may be able to lend to you, without affecting your credit rating in any way.

If you are an existing customer and your name and/or address details have changed in the last 35 days or you have not informed us of a change of name or address, then please do not proceed with a Personalised Loan Quote as it may give you an inaccurate result. If you wish to discuss or update your details, then please contact us at branch or by telephone.

Check the full details

Get my Personalised Loan Quote


  • Personalised Loan QuoteYou can use our Personalised Loan Quote tool for your indicative interest rate
  • Quick decisionNo matter how you apply you'll get an instant credit decision (subject to planned maintenance periods)
  • Make overpaymentsYou can make overpayments without charge, which may reduce the amount of interest you pay
  • Repayment holidaysYou could have the option of a repayment holiday for the first three months or every January for the life of your loan. More interest will be payable overall
  • Funds transferred same dayIf approved online or in branch, you'll receive the money in your account the same day**
  • Fixed repayment termsYou always know how much you need to repay each month

  • Apply for additional borrowingIf you already have a Personal Loan with us, you can apply to borrow more online
Repayment Calculator
Representative example





Need to speak to us?

Give our friendly team a call on:

0345 770 7070

03457 70 70 70

Textphone 18001 0800 028 0126

Lines are open 8am to 10pm every day except Christmas Day, Boxing Day and New Year's Day. Calls may be monitored or recorded.

Prefer to talk face-to-face?

Pop into your nearest branch for a chat.

Find a branch
FSCS Protecting your money. This link will open in a new browser window.

**If your application is referred, we may require further information to complete the formalities, therefore the paperwork may need to be completed in branch or by post.

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