If you’ve recently started a new job or opened a new bank account, it's important to make sure your salary will be paid in correctly.
Before you're paid
Depending on your employer, you may have to fill out a form or email the person that manages the payroll. You’ll need to give them the following:
- your sort code
- your account number
- the name on the account
For HSBC customers, these details will be on your statements and your debit card. They're also available through online and mobile banking.
Several days before you’re next paid, it may be a good idea to get in touch with the person that manages payroll at your employer to make sure they have the right details on file.
After you're paid
You can check whether the money has gone into your account, and how much has gone in, by looking at your recent transactions through online or mobile banking. The payment should be listed as a credit.
It’s a good idea to have a look at your payslip to ensure the amount on the payslip matches the amount you received. It’s also worth checking the correct tax code has been applied. If anything isn’t as you expect it should be, get in touch with either your employer, or your bank.