How to request a Direct Debit refund
If a Direct Debit doesn’t look quite right, you can request a refund in the HSBC UK Mobile Banking app.
Before you begin
You can only request a refund if there's a disagreement about the amounts, dates, or you don't recognise the Direct Debit.
Contact the company first if you have any queries about the Direct Debit instruction.
If you think this Direct Debit is fraudulent, please contact us via the support tab.