Important Home Insurance documents
Before applying, please take the time to read the following. You may also want to save these documents for future reference.
In order to make getting a quote as simple as possible, we base our quotations on a few assumptions. Please read through these below and confirm when required that the assumptions we have made are correct to the best of your knowledge and belief.
New to HSBC Home Insurance?
Are you eligible?Expanded press enter to collapse Collapsed press enter to expand
How to apply for HSBC Home Insurance
If you meet the eligibility criteria above and are ready to get a quote or complete one, take the next step and contact us:
Retrieve a saved quote
If you wish to return to a previous quote you obtained online in the last 90 days, you can retrieve it here.
If we have contacted you regarding a pre-populated quote, you can retrieve it here using the IQU reference number in your email.
Get a quote and apply for a Home Insurance policy online.
Apply by phone or in branchExpanded press enter to collapse Collapsed press enter to expand
Please call on the numbers below if you need help with the following:
Home Insurance and your mortgage
Lines are open 8am to 9pm Monday to Friday and 9am to 5pm at weekends. On public holidays, opening hours may vary.
For a quotation, if you have contents over £80,000 or buildings rebuild cost of over £500,000*, please call:
Lines are open 9am to 5pm Monday to Friday. On public holidays, opening hours may vary.
Quotations by phone
Lines are open 8am to 9pm Monday to Friday and 9am to 5pm at weekends. On public holidays opening hours may vary.
Renewing or amending your policy
If you would like to talk about your policy, renew it or make any amendments, please call us on:
Cancelling your policy
You have a statutory right to cancel your policy within 14 days from the day of purchase or renewal of the policy or the day on which you receive your policy or renewal documentation, whichever is later.
If you would like to cancel your Home Insurance policy, please call us:
Lines are open 8am to 8pm Monday to Friday and 9am to 5pm at weekends. On public holidays, opening hours may vary.
*HSBC Home Insurance is provided by AVIVA Insurance Limited.
To help us continually improve our service, and in the interests of security for all parties, telephone calls may be monitored and/or recorded.