Top of main content

Online banking is evolving

Thanks to you, we’re making online banking better

We’ve given online banking a makeover

We’ve been listening to our customers about how we can improve online banking to better suit your needs.

We haven't changed the way things work, so you can still log on as normal. But when you do, you’ll find enhanced features and a refreshed look that we hope will make everyday banking tasks like making payments or viewing statements simpler.

And there’s more to come. We’ll be upgrading other online banking features soon, so keep an eye out for changes over the next few months.

Discover what's changed

Starting with statements

We’ve updated the statements section so it’s easier to view and quicker to find what you need. You’ll be able to see your past 6 years of account statements on one page and we’ve made our online banking pages responsive, so they’ll automatically resize to fit your computer, mobile or tablet.

Next up, making payments

We’ve made some changes to how you transfer money between your own accounts online, as well as how you make payments to family and friends or companies. See below for step-by-step instructions on how to make payments.

Moving onto My accounts page

We’ve updated the look and feel of your My Accounts page so it's quicker and easier to manage your accounts online. You will also now be able to see any pending card transactions that are yet to debit your account.

If you can’t see these changes don’t worry – your online banking will be upgraded shortly.

Step-by-step instructions on how to make payments

It's easy to answer your query online. Visit our Help page to find out how.